Saturday, December 10, 2011

Highlighting ad titles

As we continue to improve and launch new features, we’re always interested in hearing your ideas and feedback. Many of you have shared that you want to be able to change the title color of ads when a user moves their mouse over the title link. After a period of testing, we found that this feature resulted in higher earnings for publishers while also increasing user and advertiser value. We are pleased to announce today that we have updated all text ads with this change.

As you can imagine, there are numerous combinations of link and background color across the ad units on all publisher pages. After extensive testing, we have found that the color of the change itself can make a big difference: the wrong shade can even be detrimental to clickthrough rate (CTR). To determine the color that the title link will change to when a user places their mouse cursor over it, we’ll take your chosen title color and find a nearly complementary color on the color wheel. For example, a blue title would change to red. These colors outperformed all the others we tested.

We’ll continue to keep studying the effects of color on CTR and ad performance to bring you more enhancements in the future. Please also feel free to keep sharing your product feedback and suggestions!

Bringing the benefits of TrueView to our video publishers

It’s no secret that I watch a lot of video ads. It’s one of the perks (or pains!) of working in the video advertising business. And yet, I was surprised to see that my younger cousins were gathered around a laptop showing each other their favorite ads over the weekend. Maybe it runs in the family. More likely, people just love watching great content and engaging ads. Every statistic we’ve seen shows that sharing and watching online videos has become a part of everyday life, and that the gap between video ad spend and audience attention is slowly narrowing. At Google, we’re always trying to improve the experience of watching video ads. With that in mind, we’re rolling out a new ad format called TrueView to our network of video publishers.

TrueView ads, pioneered on YouTube, differ from traditional video ads in two main ways. First, they give viewers choice - for example, the ad may be skippable or present a choice of ads to watch. Second, TrueView ads are sold through a Cost Per View (CPV) basis. You may be familiar with Cost Per Click (CPC) where the advertiser pays when someone clicks on their ad; similarly with CPV ads, advertisers are charged when a viewer chooses to watch the ad.

For example, say you're about to watch an interview with the makers of a new movie on The Hollywood Reporter. A TrueView in-stream video ad will start to play and a counter will appear giving you the option, after five seconds, to skip the ad and continue watching the video.


We believe TrueView is a win for users, publishers and advertisers. Users have more control over the ads they see. Advertisers get to combine the engagement of video with the precision of online advertising. And publishers see higher returns, since advertisers value a truly engaged audience.

A small group of our AdSense for video publishers are already using TrueView ads on a portion of their video inventory, and have seen RPMs equal or better than standard pre-roll ads, while dramatically improving the user experience. TrueView video ads also help to decrease audience drop-off rates by 40% on YouTube Partner sites when compared to regular in-stream ads, which means more viewers are continuing to watch videos.

One of our partners The Hollywood Reporter has been experimenting with TrueView ads and has already seen a significant increase in viewer retention. Product Manager Reed Halstrom tells us, “We’ve seen video views increase by 21% and viewed minutes increase by 17% since we started using TrueView ads.”

If you have existing video content on your site and are interested in gaining access to TrueView video ads through AdSense for video, please leave your details by completing our online form. We’re committed to improving the overall online video viewing experience and will continue to work with our publishers and advertisers to make that happen - which should come as no surprise.

Happy Halloween from the AdSense Team

We hope you have a spooktacular day!

Updates on the AdSense mobile interface and low bandwidth version

If you’ve tried out the mobile-optimized AdSense interface that we launched in March, you know that it gives you quick access to important information from your account including earnings, basic reports and some alerts, without the need for Flash. Starting today, you can access this same interface from most desktop browsers as a low bandwidth version -- this is particularly helpful if you’re using a slower internet connection. You can toggle between the the different versions by clicking the links “Classic / Low bandwidth” in the top right corner of the screen. Please note that your preferences are saved for both mobile and desktop versions. For example if you’ve accessed the low bandwidth version from your desktop, we will show you this interface first the next time you log into your account.



When you use the mobile interface or low bandwidth version and navigate to the Home tab, you’ll be able to see your estimated and finalized earnings, quick links to standard and saved reports, and account alerts. In the Reports tab, you’ll find quick reports (aggregated data for 7 days, 30 days, current month, last month) and your saved reports. In addition, you now have more insights on earnings as you can see data on Page Views, Clicks, Page CTR, CPC, Page RPM and Estimated earnings in a table underneath the earnings graph.

Stay tuned for more new features to come in the future. In the meantime, try the enhanced mobile-optimized and low bandwidth AdSense interface. As always, you can find more information in our Help Center.

Grow your audience with Google+




















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To learn more about how Google+ works for your site, check out the Google+ Your Business site. We’re just getting started, and have many more features planned for the coming weeks and months. To keep up to date on the latest news and tips, add the Google+ Your Business page to your circles. If you have ideas on how we can improve Google+ for your site, we’d love to hear them.

Understanding eCPM and RPM

Ad serving explained


As an AdSense publisher, you know that the ad revenue you’re earning from your site is important to maintaining and growing your online business. In addition to AdSense, are you also using other ad networks on your pages or selling some of your ad space directly to specific advertisers?

If so, you may have found that it can be time-consuming to determine and manage when and where your ads should show, in order for you to earn the most money possible. And if an advertiser has very specific requirements for their campaigns -- such as only appearing during a certain time of day or only to users located in a certain country -- it can be challenging to fulfill these types of requests.

That’s where an ad server like DoubleClick for Publishers (DFP) Small Business can help. An ad server helps you deliver ads to your pages, allowing you to manage ads from AdSense, multiple ad networks, and directly sold ads. Watch our introductory video below to learn more:



If you’ve started using multiple ad networks or have started receiving requests from advertisers to place their ads on your site directly, DFP Small Business is a great solution. Sign up for a free account, or visit our Help Center to learn more.

Policy Tips - Creating unique and valuable content

We enjoyed reading all your comments from our blog post on family-safe content. Today we’d like to shed some light on how to expand your business and attract more visitors by creating sites with unique and valuable content. This topic is one of our most asked about policies from publishers, and is often misunderstood because of the varying perspectives on what is considered unique and relevant content.

Creating a useful and information-rich site is essential to the AdSense business model to generate long-term revenue growth for publishers and to maintain a quality network. Not only does this enhance the user experience so your visitors stay longer to browse and possibly click on a relevant ad, but it also helps keep your account in good standing. Webmasters who clearly and accurately describe their content provide a much better user experience, and subsequently enjoy better ranking than those who spend their time looking for loopholes they can exploit in the quality guidelines.

Copying content from other sites, auto-generating content, or rewriting content from other publications and monetizing these types of pages without permission or the necessary legal rights to do so is considered a violation of our program policies. If you see an article with content that you think would be interesting to share, or that you’re particularly passionate about, don’t copy it. Instead, write your own opinion regarding the issue. We love seeing the original and valuable content you come up with and we’ve found that our most successful partners are the ones that have developed a unique voice.

Some other things to keep in mind are to structure the layout of your site as intuitively as possible and to avoid confusing implementations that may unnaturally lead users to click on your ads or artificially inflate your impressions. Our policies around unique content also do not allow filling a page with keywords that are designed only to manipulate the targeting system and have no relation to the content or audience of the page. This practice results in badly matched ads, as well as a poor user experience. By adding unique content and services to your site, users will remember the added value and be more likely to visit again.

When creating a site, make the focal point about your users, not about search engine rankings or generating more clicks on ads. At Google, we grow our business with the notion “Focus on the users, and all else will follow,” and we hope you can also grow your business with us by following the same principle. Let’s make the AdSense network a clean and balanced environment, where you, the publishers, can grow together with users and advertisers.

New Layout for the Help Center

As AdSense has developed over years, the Help Center has also grown to help you answer your questions and learn more about AdSense. With continuous updates and articles being added regularly, however, the Help Center became increasingly difficult to navigate. Today we’re pleased to announce a redesigned Help Center, making it easier for you to access materials to answer your questions.  We’re excited to share some of the changes we have made to make the Help Center more user friendly.

With the new layout, you can quickly move through topics to answers and in the left navigation bar, you'll see all articles related to the same topic. The links along the top that show you how you've progressed through topics will help you navigate more quickly. In addition, we've reorganized help articles based on the task you're trying to accomplish. We hope that this will cut down the time it takes you to find the article you're looking for, make it much easier to find that content, and help you learn about AdSense.

In the new layout, you’ll recognize that we have four separate sections:

  • Learn about AdSense contains all help articles organized by category.
  • Fix an issue is for publishers that have a specific question.
  • Additional resources in the right navigation bar has more useful information about AdSense.
  • Get Started in the left navigation bar has basic information about AdSense and how to get started.
For security reasons, some forms require publishers to login. Thus, we recommend that you login to your account while you are visiting the Help Center, especially the “Fix an issue” section.

In the coming weeks, you may notice more design and layout changes that will make your Help Center experience even better. Combined with the new Help Center organization, we hope that these ongoing design changes will make your learning experience in the Help Center more enjoyable, efficient, and useful.

AdSense crawler errors: Check your robots.txt file for improved ad targeting and relevancy

This is the first post in our two-part AdSense Crawler Errors series.

There are many ways that publishers can go about optimizing their site for AdSense; opting-in to text/image ads, upgrading to our preferred ad formats, and increasing ad coverage across a site are just a few of the more well-known ones. But did you know that there’s another straightforward optimization tip that many publishers often overlook?

A bit of context
Your site’s robots.txt file essentially acts as a gatekeeper that determines which web crawlers, web robots, and search engines have access to your site and which do not. Those that are granted permission can do things like view your pages and index your site. Those that don’t have permission are not able to view or index specific sections of your site, depending on what you’ve specified.

AdSense ads are displayed through the use of an AdSense web crawler. That crawler scans your page’s content and determines which ads to display, according to specific keywords. If our AdSense crawler is being blocked by your robots.txt file, we’re going to have a difficult time displaying relevant ads on your site. As a result, your users may see less relevant ads, which can lead to a lower CTR.

How you can help yourself

View the contents of your robots.txt file by going to [yourdomain.com]/robots.txt.  (If you have a subdomain, it likely has a robots.txt file as well, located at [sub.yourdomain.com]/robots.txt.) Be sure that the file is configured to allow our AdSense ad crawler to view your site. You can do that by simply adding the following two lines to the very top of the file:

User-agent: Mediapartners-Google
Disallow:
This will ensure that our AdSense ad crawler can access your site and will help display more relevant ads. As a result, you can potentially benefit from increased ad revenue. Please note that making this change will not impact your Google search rankings. Adding these two lines to your robots.txt file will only help to deliver better, more relevant ads to pages with AdSense code already on them. Pages that don’t have AdSense ad code will not be affected.

If you have URLs with any errors, you can see what they are by logging into your AdSense account and clicking on ‘Account Settings’ from the home page. From there, click on ‘View errors’ under ‘Access and Authorization.’
Stay tuned for the second post in our AdSense Crawler Errors series, where we’ll cover crawler login issues and how you can solve them.

Turkeys and taxes

The NBA season may be unusually absent at this time of year, but thankfully we can still count on Thanksgiving, Black Friday, and oh yes... preparation for taxes. Before falling asleep next to a warm fireplace with a belly full of savory delicacies and sugary sweets, be sure to log in to your AdSense account to double-check your address. To ensure that your AdSense account reflects your current tax standing, you may even re-submit your tax information. We’ll soon be using the information in your AdSense account to generate your tax forms for 2011, so you’ll want to make sure that the information we have is correct.

Remember, you’ll only receive a tax form 1099-MISC from us if you're a U.S. publisher and you meet either of the following requirements:

  • You submitted a Form W-9, are not a corporation, and were paid at least US $600 in 2011
  • You indicated that you are subject to backup withholding and had taxes withheld
Enjoy the festivities!

Happy Thanksgiving

Tomorrow is Thanksgiving Day in the U.S so we’d like to take this opportunity to thank all of you for your dedicated participation in the AdSense program.


(artwork courtesy of Sofia Andrianakou)

Wishing our U.S. publishers a happy and turkey-filled Thanksgiving!

Top 5 things you should know about invalid clicks

During the AdSense team’s recent policy webinars, a number of publishers posted questions on our Google Moderator page about invalid click activity and the resources available to help them protect their accounts. We’ve brought in experts from the Ad Traffic Quality team to address your top questions about invalid clicks here in this post today.

As a quick introduction, our responsibility on the Ad Traffic Quality team is to monitor traffic across Google’s ad network and prevent advertisers from paying for invalid traffic. We’ve recently launched an in-depth Ad Traffic Quality Resource Center, a site designed for both advertisers and publishers to learn more about invalid clicks. This site also aggregates various resources that help you learn about invalid clicks and maintain a successful AdWords or AdSense account. Please note that the resource center is currently only in English, but will be available in all languages shortly.

Now, onto the top 5 topics that publishers most frequently ask about, and some guidance from our team:  

1. Monitoring your ad traffic 
There’s a lot that you can and should do to monitor your site’s traffic and prevent it from receiving invalid activity. You can find all of our suggestions and best practices listed in our Help Center. If at any time you’d like to report something suspicious, feel free to contact us using this form.
2. Returning earnings to our advertisers
Protecting our advertisers' interests by monitoring invalid click activity is one of the key ways we strive to keep the network a balanced ecosystem where users, publishers, and advertisers can all grow and thrive together. To protect the integrity of our advertising environment, we return earnings from disabled AdSense accounts to affected advertisers, as stated in our Disabled Account FAQ.
3. Our mechanisms catch on to trends
Google uses real-time detection and filtering systems to examine each click on an AdWords ad. We look at numerous data points for each click, including the time of the click, any duplicate clicks, and various other click patterns. Our system then analyzes these factors to isolate and filter out potentially invalid clicks before they ever reach your account reports. Our engineers are constantly improving our monitoring technology, enhancing filters, and examining a growing set of signals.

In addition to our automated click protection techniques, we have a team that uses specialized tools and techniques to examine individual instances of invalid clicks. When our system detects potentially invalid clicks, a member of this team examines the affected account to glean important information about the source of the potentially invalid clicks.
4. How we determine sabotage
Sabotage, which some publishers refer to as ‘click bombing’, is an act committed by a third party to generate invalid activity on a publisher’s ads without their knowledge or permission. Although this topic often comes up on our forums and in the questions we’ve received, we’ve found that click bombing represents only a small fraction of invalid activity. As mentioned in point #3, we’re constantly improving our detection systems to identify these patterns of sabotage and filter them as invalid. We’re committed to protecting our publishers as well as our advertisers, as our goal is to grow the network while continuing to ensure that it is safe and enjoyable for all.
5. You can contact us if you feel your account was wrongfully disabled
We want to work with you and provide you as many resources as we can to resolve issues you may have. If your account has been disabled and you feel that the decision was made in error, we have a process for appealing the decision in your account. For more information, see our Help Center.

Taking your channels to a new limit

As you know, channels in your AdSense account are powerful reporting tools. Custom channels help you track ad performance and enable advertisers to target their ads for maximum impact, while URL channels allow you to deep-dive into the performance of AdSense for content on your subdomains.

To date, you’ve been limited to a total of 200 custom and URL channels, and many of you have asked for more. That’s why today, we’re very excited to announce that we’ve raised this limit to 500 custom channels per product, and 500 URL channels for AdSense for content. You’ll see your available custom channels count clearly displayed in the custom channels table, and also highlighted in the “create new custom channel” pop-up.

This change will enable you to expand your testing, and you’ll be able to do more granular analysis of how different formats, ad styles, and ad types perform. In addition, you can use your increased allocation of custom channels to create new ad placements for advertisers to target directly. This can help increase the amount you earn from placement targeting, as advertisers will be able to review the information you’ve provided about your ad units to match their campaigns to your site and audience. As the holidays approach and advertisers look to create additional placement targeted campaigns, now is the perfect time to set up more custom channels and ad placements.

Log in to your AdSense account today and visit your My ads tab to get started.

Create a mobile-friendly website

Did you know that there will be a mobile device for every person on earth by 2015, and that mobile searches have grown by 4x since 20101? That means that every day more and more of your users are looking for your content…on mobile devices. What’s their experience like? Can they easily read what’s on the screen without pinching and zooming? Do you have links that are difficult to click instead of user-friendly navigation buttons?

61% of users are unlikely to return to a site that isn’t mobile friendly2. It’s important to remember that even if users can see a website on a smartphone, it doesn’t necessarily mean that the site is mobile-friendly and easy to navigate. Your users are going mobile as we speak, and so the most important thing you can do to grow your business using the mobile web is to create a mobile-friendly website.

Here are ten tips to help you design a mobile-friendly site:

  1. Keep it quick - Design your site to load fast and make copy easy to scan
  2. Simplify navigation - Create clear navigation and search functionalities
  3. Be thumb-friendly - Design your site so any size hand can easily interact with it
  4. Design for visibility - Make it easy for your customers to read
  5. Make it accessible - Mobile sites should work across all mobile devices
  6. Make it easy to convert - Create clear ways for your users to make purchases or contact you
  7. Make it local - Consumers look for local info on their phones all the time
  8. Make it seamless - Convert as much of the functionality of your desktop site to mobile
  9. Use mobile site redirects - Ensure that visitors who visit your website from a mobile device are redirected to your mobile-friendly site
  10. Listen, learn and iterate - Make testing and optimization an ongoing process
To review a detailed set of these best practices, download a copy of the 10 Mobile Site Best Practices. Visit howtogomo.com to explore actual mobile site examples of each best practice and use the GoMoMeter to see how your site is faring on mobile*.



Finally, take a look at Google Sites for Mobile Landing Pages*, a free and easy-to-use tool that enables you to build mobile pages.

1Gartner, 2010; Google Internal Data, 2011; Cisco, 2011
2Compuware and Brand Anywhere and Luth Research
*Note: These resources are currently only available in English, but will be available in other languages shortly.

How to monetize your mobile-friendly website

In our previous blog post we talked about how to create a mobile-friendly website. Now we’d like to show you how to best monetize your mobile site with AdSense Mobile product offerings.

AdSense for Mobile Content
AdSense for mobile content allows publishers to generate earnings from their mobile web pages using targeted Google ads. Below are some key features.

  • Contextual targeting ensures ads match the content of your mobile site.
  • Google advertisers bid directly for your mobile inventory.
  • Mobile-specific ad formats are optimized for the small screen.
For mobile websites, AdSense automatically detects the type of phone viewing your site and delivers ads to match. For example, if someone views your site through a high-end smartphone, we'll deliver mobile ads specifically designed for the device’s full HTML browser.

It’s important to note that AdSense for mobile content ad units are meant to be used in mobile websites and not mobile applications - as noted in our policies. If you’re looking for an advertising solution for your mobile application, sign up for AdMob.

Custom Search Ads for Mobile 
If you currently use Custom Search Ads for your desktop, we’re happy to let you know that publishers can now also apply to use this feature on mobile sites and apps. Custom Search Ads for Mobile are highly targeted ads that are based on user queries from a mobile website.

These ads typically monetize at a high rate and publishers are able to customize the look and feel of the ads to best integrate with the user experience on the page. The ads can be fixed to the frame or scroll along with the results.

If you're already an AdSense publisher and want to get started with ads on your mobile site, you’ll find the Mobile Content button under the ‘My Ads’ tab. If you're not a publisher yet, sign up.

Set up a crawler login for increased ad relevancy on pages behind a login

This is the second post in our two-part AdSense Crawler Errors series.

Recently we discussed ways to improve ad targeting and relevancy by making sure that the AdSense crawler can view all pages that have AdSense code on them. Sometimes though, it can become problematic when a publisher has a members only site that requires the user to log in to view the site’s content. In cases like this, the AdSense ads that are located behind the login aren’t as relevant and targeted as they could be.

If you’re a publisher with content behind a login page, be sure to set up an AdSense crawler login so that your ads are as well-targeted as possible. Doing so will give the AdSense crawler the ability to scan content on these pages, resulting in more relevant, targeted ads that can potentially increase your CTRs and revenue. Please note that adding a crawler login will only help to deliver better, more relevant ads to pages with AdSense code already on them, and will not have any effect on which pages of your site Google Search will index.

To grant the AdSense crawler access, log in to your AdSense account and click on ‘Account settings.’ From there, scroll down to the ‘Access and authorization’ section and click on ‘edit logins’ next to crawler logins.

Then click on ‘Add a Login.’ You’ll be prompted to fill in pertinent information that the AdSense crawler will use to log in to your site and crawl your content.

After that, you’ll need to log in to Webmaster Tools to verify your website, if you haven’t already done so. Once verified, the crawler will be able to log in successfully and scan your content to deliver more targeted ads.
For additional information, take a look at our help center article regarding displaying ads on login-protected pages.